Thank you for visiting AL-QULUB TRUST ("us," "we," or "our") and for your interest in our charitable activities. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and your rights regarding your personal data in accordance with the General Data Protection Regulation (GDPR).
We may collect and process the following personal information:
Personal Identifiers: Name, address, email address, phone number.
Payment Information: If you make a donation, we may collect payment information, such as credit card details.
Donor Information: If you donate, we may collect information about your donation history.
Communication Data: If you contact us, we may collect communication details, such as email content or records of phone conversations.
Website Usage Data: We collect information about how you use our website, such as IP addresses, browser type, and pages viewed.
3. Purposes of Data Processing
We process your personal data for the following purposes:
To fulfill your donation requests and maintain donor records.
To send you updates, newsletters, and information about our charity.
To respond to your inquiries and communicate with you.
To improve our website and services.
To ensure compliance with legal obligations.
4. Legal Basis for Data Processing
We rely on the following legal bases for processing your personal data:
Consent: For receiving newsletters and marketing communications.
Performance of a Contract: To process donations and provide requested services.
Legal Obligation: To fulfill legal obligations, such as financial reporting.
Legitimate Interests: To improve our services and protect our organization's interests.
5. Data Retention
We will retain your personal data only for as long as necessary for the purposes described in this Privacy Policy or as required by applicable laws.
6. Your Rights
You have the following rights related to your personal data:
Access: You can request access to the personal data we hold about you.
Rectification: You can request correction of your personal data if it is inaccurate or incomplete.
Erasure: You can request the deletion of your personal data.
Data Portability: You can request a copy of your data in a structured, commonly used format.
Withdraw Consent: If processing is based on your consent, you can withdraw it at any time.
7. Security
We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
8. Cookie Policy
We use cookies on our website. By using our website, you consent to the use of cookies in accordance with this policy. Cookies are small text files that are placed on your device to help us improve your experience on our website.
Types of Cookies: We may use session cookies, which are temporary and expire when you close your browser, as well as persistent cookies, which are stored on your device until they expire or are deleted by you. We also use first-party cookies (set by us) and third-party cookies (set by third-party services we use).
Purposes of Cookies: We use cookies for analytics, to track website usage, and to personalize your experience. We do not use cookies to collect personally identifiable information.
Cookie Management: You can control and manage cookies through your browser settings. Please refer to your browser's help documentation for instructions on how to do this.
Consent: By using our website, you consent to the use of cookies in accordance with this policy.
9. Contact Us
If you have any questions, concerns, or requests related to your personal data, please contact us at info@alqulubtrust.org or on +44 (0)7703 541595
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
By using our website and services, you consent to the practices described in this Privacy Policy.
